Since 2008 the Taxi Academy has been providing advocacy and training to the taxi industry to achieve service excellence, image improvement and meet municipal compliance requirements. Today the Taxi Academy is delivering New Driver Training and Refresher Driver Training for Taxi Drivers in Hamilton, Markham and Brampton to over 3500 drivers/year.
The Taxi Academy conducts consulting, compliance verification, training, mystery shopping, public relations and research to assist the taxi industry and municipal licensing and compliance.
Whether you represent a municipality, a taxi brokerage or an independent professional driver looking for ways to improve performance, image, compliance and service excellence, the Taxi Academy can assist your organization achieve its objectives.
Multi-year customized training programs, train the trainer, partial day seminars and defensive driving courses are available for drivers, owners, dispatchers, call takers and any professional driving organization meeting insurance requirements are also available.
In 2014 we will be offering an on-line product for municipalities and brokerages to assist in the training of new drivers and/or refresher training of existing drivers.