As the founder and President of The Taxi Academy, Mr. Williams developed the curriculum and is a regular lecturer to both new and current drivers. As the former owner and President of two career colleges in Ontario, Mr. Williams has trained hundreds of adult learners as they prepare for new careers. As a former multi-unit owner/operator for McDonald’s Restaurants, Mr. Williams developed a passion for training and customer service that he has incorporated into the Taxi Academy material. Mr. Williams delivers lectures in decision making, ethics, common law and by-laws, customer service and government legislation impacting the taxi industry. Mr. Williams was a former taxi driver in Hamilton in 1982. And is an accredited Defensive Driver Instructor, certified by the Ontario Safety League.